What should an investigator focus on when interviewing workers involved in an incident?

When interviewing workers involved in an incident, the investigator should prioritize gathering information about the direct experiences the workers had during the incident. This focus is crucial because eyewitness accounts can provide valuable insights into the events as they unfolded. Understanding what workers observed and experienced at that moment can help establish a clear sequence of events, identify potential causes, and determine any safety violations that may have occurred.

Prioritizing direct experiences allows investigators to collect accurate and relevant information that can be used to improve safety practices and prevent future incidents. Through these firsthand accounts, the investigator can uncover specific factors, behaviors, or conditions that contributed to the incident, ensuring that a thorough investigation is conducted.

While other factors like personal relationships, the company's safety record, and their own past accidents are relevant in a broader context, they do not provide the immediate insights needed to analyze the incident in question effectively. By focusing on direct experiences, the investigator can build a detailed picture of the circumstances surrounding the incident, which is essential for promoting workplace safety and implementing corrective measures.